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Search results for “guest satisfaction”
OTA partners with e-commerce platform; Shanghai Disney takes new steps | Daily Brief
08/17/2020
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11:09:27 PM
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Hilton introduces AI chatbot as new move in digital strategy; Air route between western China and Europe reopens.
Payments and guest experience: Eliminating the friction
04/21/2020
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9:12:03 PM
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Discussions in payments are less and less about cost savings but more about user experience.
Marriot's RevPAR in Greater China drops 90% in February
02/28/2020
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8:49:40 PM
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Marriott estimates to earn $25 million less in monthly fee revenue, compared to its 2020 base-case outlook.
Locale raises $11m in Series A funding round
01/16/2020
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4:52:46 PM
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Locacle blurs the line between vacation rental and traditional hotels with its high-end furnished apartments.
Expedia Group prioritizes for travelers and partners
11/14/2019
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10:25:12 AM
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Expedia Group is on a quest to provide stress-free, frictionless travel powered by AI and ML.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019
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4:59:49 PM
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The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
RevPAG – The new indicator of hotel revenue performance
09/24/2019
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11:03:11 AM
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RevPAG is a more advanced metric for hotels to measure their revenue performance focusing on guest spending during stay.
Medallia acquires Hospitality software startup Zingle for $42M
09/30/2019
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6:34:26 PM
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As of 2017, Zingle has cooperated with giant hotel chains including Hyatt Hotels and Wyndham Destinations.
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